Legal

Privacy Policy

Last updated: March 2026

Mason's AI Solutions is a trading name of Digital Dasher Media Limited ("we", "us", or "our"). We operate masonsai.com and provide AI voice agent services. This policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you interact with our website or services, we may collect:

• Contact information you submit via booking forms or lead ads — including your name, email address, and phone number
• Business information you provide — including business type, call volume, and number of locations
• Call recordings when you participate in an AI voice demo call
• Usage data — including pages visited, time on site, and browser/device information via cookies and analytics tools
• Advertising data — including Facebook Pixel data if you arrive via a Meta ad

2. How We Use Your Information

We use the information collected to:

• Schedule and deliver AI voice demo calls
• Send you setup guides, templates, and onboarding resources
• Follow up regarding our services via email or SMS
• Improve our website and service quality
• Measure and optimise the performance of our advertising campaigns

3. SMS and Phone Communications

By submitting your phone number via our website forms or Facebook Lead Ads and providing SMS consent, you agree to receive SMS messages from Mason's AI Solutions (Digital Dasher Media Limited). These messages relate to your enquiry, service setup, and ongoing service communications. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. You must be 18 or older to opt in.

SMS opt-in data and phone numbers collected by Mason's AI Solutions (Digital Dasher Media Limited) will not be shared, sold, rented, or transferred to any third party or affiliate for marketing purposes under any circumstances.

By participating in a demo call, you consent to receiving automated or pre-recorded calls related to your enquiry and service setup.

4. Call Recording

AI demo calls may be recorded for quality assurance and product improvement purposes. By participating in a demo call, you consent to that call being recorded. Recordings are stored securely and are not shared with third parties except as required by law.

5. Facebook Conversion Tracking

We use the Facebook Conversions API and Meta Pixel to measure the effectiveness of our advertising. This may transmit certain event data (such as form submissions and call bookings) to Meta. This data is used solely for ad performance measurement and is subject to Meta's Privacy Policy.

6. Cookies

Our website uses cookies and similar tracking technologies to analyse site traffic and improve user experience. You can control cookie settings through your browser. Disabling cookies may affect certain functionality on the site.

7. Data Sharing

Digital Dasher Media Limited (trading as Mason's AI Solutions) does not sell your personal information. We may share your data with:

• GoHighLevel — our CRM and workflow platform, used to manage bookings and communications
• Meta (Facebook) — for advertising measurement purposes only
• Google — for calendar scheduling and analytics
• Service providers who assist in operating our business, under confidentiality obligations

Phone numbers and SMS opt-in data collected by Mason's AI Solutions will not be shared with any third party or affiliate for marketing purposes. We do not sell, rent, or trade SMS opt-in information under any circumstances.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us at the email below.

9. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to certain uses of it. To exercise any of these rights, contact us at [email protected].

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. You must be 18 or older to use our services or opt in to SMS communications.

11. Changes to This Policy

We may update this policy from time to time. When we do, we'll update the date at the top of this page. Continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact

If you have any questions about this privacy policy or how we handle your data, contact us at:

Digital Dasher Media Limited
Trading as Mason's AI Solutions
124 City Road, London, EC1V 2NX
[email protected]
masonsai.com